IGT PE+ Poker: Empty Hopper Message (Hopper Optic Doesn’t Recognize a Coin For 7-8 sec)

Before removing the processor board, check the following areas:

• Check for empty or low hopper
• Check to see if hopper is jammed
• Check hopper motor, gearbox, and roll pin
• Visually inspect wires and connectors to hopper plug
• If coins are jammed in the escalator hopper, remove the bent coin(s)
• If coins are doubled-up consider replacing the pinwheel, entry plate and/ or pinwheel shims
• Perform the hopper test in the self test mode, observe hopper action to isolate problem
• Verify that coins are going through the hopper optics to the coin tray, and counted correctly

If that doesn’t work, try the following steps:

• Check the Vb at the hopper plug J/P 19-8 and J/P 19-10 to J/P 19-9
• Replace the processor board with a “known good” one
• If the processor board seems bad, check eBay for replacement or repair service
• If the processor board is good, then replace the motherboard
• To repair the motherboard, use this diagram to isolate the bad trace
• If the motherboard and processor board are good, then use this diagram to test for wire continuity